Returns & Exchanges Policy
At J. Junaid Jamshed, we strive for excellence and offer a flexible 14-day return and exchange policy for items in original condition with all tags attached. Please note that for hygiene reasons, certain categories like jewelry and fragrances are non-returnable unless defective.
Initiate Your Request
Contact our customer support team via email or phone within 14 days of delivery to log your return or exchange request.
Pack the Items
Securely pack the unworn apparel in its original packaging, ensuring the invoice and all brand tags are included.
Ship to Our Warehouse
Send the package through a traceable courier service to our designated returns center; please retain the tracking number for your records.
Inspection and Refund
Once our quality assurance team approves the returned items, we will process your refund or dispatch the replacement within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing